Help Desk & IT Support

Level 1/2 Support Officer

  About the Role  You will be working a help desk/support engineer role providing level 1/2 support. Providing support using top of the range technologies via access tools, telephone, and email. The role consists of full-time, in office work with multiple career growth opportunities.   Role Duties: Resolve IT support issues at both level 1 and 2 Remote troubleshooting of on site software and hardware Utilise in house ticketing system Deliver exceptional customer service Communicate effectivel...

  About the Role  You will be working a help desk/support engineer role providing level 1/2 support. Providing support using top of the range technologies via access tools, telephone, and email. The role consists of full-time, in office work with multiple career growth opportunities.   Role Duties: Resolve IT support issues at both level 1 and 2 Remote troubleshooting of on site software and hardware Utilise in house ticketing system Deliver exceptional customer service Communicate effectivel...

Service Desk Analyst

Calling Help Desk Techs! This one's for you.   Verse Group are currently assisting their client in finding their next Help Desk powerhouse, ready to join a small team based in Perth.   This client lives and breathes everything IT, and know that the IT needs across different industries are going to be different. With a small team full of extensive IT knowledge, they want their next Help Desk powerhouse to be as passionate as they are.   Your day to day life could look something like this: Desk...

Calling Help Desk Techs! This one's for you.   Verse Group are currently assisting their client in finding their next Help Desk powerhouse, ready to join a small team based in Perth.   This client lives and breathes everything IT, and know that the IT needs across different industries are going to be different. With a small team full of extensive IT knowledge, they want their next Help Desk powerhouse to be as passionate as they are.   Your day to day life could look something like this: Desk...

Level 3 Support/System Admin

Are you a hands-on Support Engineer/System Administrator? This could be your next challenge.  Verse Group are currently pairing with a managed service provider who believes that people come first. They are a trustworthy employer that don’t believe in micro-managing, trusting you to do your job in return for flexibility, offering an enticing hybrid environment. They are on the hunt for an experienced Level 3 technician to join their team for an initial 3-month contract with the potential to ex...

Are you a hands-on Support Engineer/System Administrator? This could be your next challenge.  Verse Group are currently pairing with a managed service provider who believes that people come first. They are a trustworthy employer that don’t believe in micro-managing, trusting you to do your job in return for flexibility, offering an enticing hybrid environment. They are on the hunt for an experienced Level 3 technician to join their team for an initial 3-month contract with the potential to ex...

Application Support Analyst

The role of the Application Support Analyst is to keep our Clients technology up to date and running. You will be working with Product teams in Perth and Operations teams on site to ensure the application's uptime, reliability, and performance.    You will be the first point of contact for application support and work with your fellow teammates on an 8/6 site roster to provide back-to-back support to roll out, update, and maintain this cutting-edge mining technology product.   If you have ski...

The role of the Application Support Analyst is to keep our Clients technology up to date and running. You will be working with Product teams in Perth and Operations teams on site to ensure the application's uptime, reliability, and performance.    You will be the first point of contact for application support and work with your fellow teammates on an 8/6 site roster to provide back-to-back support to roll out, update, and maintain this cutting-edge mining technology product.   If you have ski...