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System Support Officer

System Support Officer

Job Title: System Support Officer
Location: United States
Industry:
Reference: 1459
Contact Name: Alison Lacerna
Job Published: June 05, 2019 15:18

Job Description

The Role:

 

Verse is seeking a System Support Officer to join our client for a permanent role. Your 2-3 years of experience in a similar support role will allow you to successfully be the first point of contact for technical issues whilst maintaining a high level of customer service for all staff within the organisation.

 

About the Client:

 

Our client is a local council in the Inner/Western Suburbs.  They value a high level of professionalism, as well as a collaborative and hands-on attitude. With this permanent opportunity available, our client is offering a stable role with a friendly work environment.

 

As System Support Officer you will:

  • Perform a dynamic helpdesk role from systems support to administration both remotely and in person
  • Support and prioritise issues around the Windows operating system, Microsoft Office, mobile devices, hardware, software and specialist apps
  • Utilise AD, IP telephony and other systems to manage and maintain users and group
  • Work collaboratively with the internal team in resolving technical issues
  • Assist in projects, administration and duties
     

Qualifications:
Essential

  • Windows 10 and Active Directory
  • General knowledge across all of I.T. from Levels 1 to 3
  • Strong communication and customer facing skills
  • Current C class drivers licence
  • A fun, positive attitude

Desirable

  • Experience in a similar government role is beneficial
     

Location:

  • Inner/Western Perth
     

Why Should You Apply?

  • A fun, positive working environment
  • A stable opportunity for the right candidate