Service Desk Technician

Service Desk Technician

Job Title: Service Desk Technician
Contract Type: Permanent
Location: Perth, Australia
Reference: 1274
Contact Name: Alison Lacerna
Job Published: February 08, 2019 19:23

Job Description

The Role:


We are looking for a Service Desk superstar to join our clients’ small, busy IT team in the healthcare industry. Our client is looking for an energetic, compassionate IT tech to deliver level 1 and 2 remote and on-site support to internal staff.


About the Client:


Our client is a large, state-wide provider of all levels of aged, community and transition care - serving WA communities for over 50 years. Their talented and passionate IT team are offering a positive work environment as well as the opportunity to develop and build your technological skill-set.


As Service Desk Technician you will:

  • Provide quality level 1 and 2 support to staff both over the phone and face to face
  • Perform basic troubleshooting
  • Maintain/setup/upgrade PC, Mobile Phones and other hardware devices
  • Keep accurate and organised progress and resolution reports



  • 2+ years of service desk experience
  • Windows 10 and Active Directory experience
  • Office 365 knowledge
  • Exceptional customer service and communication skills
  • Work effectively independently as well as in a team


  • Perth
  • Close to Public Transport