IT Support Officer - Level 2

IT Support Officer - Level 2

Job Title: IT Support Officer - Level 2
Location: United States
Reference: 1408
Contact Name: Alison Lacerna
Job Published: April 12, 2019 11:39

Job Description

The Role:


Verse has taken on an exciting opportunity where we are seeking a quality Level 2 IT Support Officer for our client in the finance sector. Our client is looking for someone with a broad range of skill sets across both systems and networks.


About the Client:


Our client is a market leader and very well respected in the financial industry. They are a multinational company and are located in the CBD. This client is looking to add to their current I.T. team with someone who has the right drive and passion for what they do.


As Level 2 IT Support Officer you will:

  • Provide exceptional Level 2 remote and on-site support in a Windows environment
  • Work collaboratively with the Level 1 help desk
  • Handle users' requests for install/move/add/change of PC hardware and software
  • VMware support.
  • General networking
  • Troubleshooting


  • Windows 8/10
  • Active Directory, Exchange, Office 365
  • Experience working with VMWare
  • Good networking knowledge (routing and switching)
  • Strong communication and customer facing skills


  • Experience working with Azure
  • ITIL certification


  • Perth

Why Should You Apply?

  • Exciting 6 month contract with opportunity to extend
  • Located in the heart of Perth, CBD
  • Opportunity for personal development and training