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Account Manager

Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Perth, Australia
Industry:
Reference: 1348
Contact Name: Rebecca Yabes
Job Published: March 11, 2019 14:57

Job Description

Our Client 
Work with a client that is computer savvy and extremely passionate about technology. Our client thrives on an innovative environment and are seeking individuals that are keen to take on the challenge. Our client is very customer focused and want to ensure outstanding service delivery from start to finish. 

Our Client is seeking an account manager to manage and run the facilitation of looking after their clients. As an account manager, you will be responsible to the full sales lifestyle. Be focused on the customer service and educate the customer on the products and developing a thorough understanding of their business and technology needs. 

Your Duties 

  • Work with active customers to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands
  • Build solid long-term relationships with customers while understanding their business and employee culture
  • Become a trusted advisor for assign accounts
  • Educate, promote and sell services and solutions to existing accounts
  • Work with management to design managed services plans and scope ideal customers for these plans
  • Qualify new sales opportunities for current customers
  • Receive requests for service and products details from customers and provide timely responses
  • Conduct onsite or online presentations that showcase the services and products of the company to active customers
  • Manage the complexity of Managed IT services proposals, contracts, lease agreements, and service level agreements


Your Requirements 

  • Experience in IT services and Products and/or IT consulting 
  • Customer focused and managing the customer commitment, negotiation and close of sales process 
  • Strong written and verbal communication skills 
  • Demonstrated level of success in the development of client relationships


Your Rewards

  • Fun and collaborative environment 
  • You are provided with a car, phone and laptop 
  • Be heard – have your say in terms of improving processes and procedures 


 

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